The best way to avoid a long drawn out collection process is, of course, to get the debt paid before it gets to the point of litigation. Unless debt collection is something your business specialises in, chances are that your team is not thoroughly trained in the art of collection. There are very distinct personality types that may potentially be encountered when payments fall into arrears and unless a collector has had intense training in how to adapt to each individual for a satisfactory outcome in a sensitive and effective manner, the outcome could be disasterous.
Churchill Recovery Solutions will exhaust all options of collection before recommending litigation. With the correct approach, we’ve helped dozens of businesses recover debt before it becomes necessary to raise proceedings for collection or litigation.